Grand Taj Banquet (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, www.grandtajbanquet.com (the “Site”), and avail of our services. Please read this policy carefully to understand our practices regarding your information and how we will treat it.

1. Information We Collect
We may collect personal information that you provide to us directly when using our services or visiting our website. The information we collect may include:

Personal Identifiable Information (PII): Name, email address, phone number, and postal address when you make an inquiry or booking.
Event Details: Type of event, number of guests, and other relevant event-related information.
Payment Information: Billing address, and payment details when making bookings through our Site.
Usage Data: Information about your device, browsing actions, and patterns on the Site, such as IP address, browser type, operating system, and the pages you visit.

2. How We Use Your Information
We may use the information we collect for the following purposes:

To provide our services, including processing bookings and reservations.
To communicate with you regarding your inquiry, booking, or changes to our services.
To improve and personalize your experience on our website.
To send you marketing and promotional materials related to our banquet services (only if you have opted in to receive them).
To process payments and send invoices or confirmations.
To comply with legal obligations or respond to lawful requests.

3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting business, and providing services to you, provided they agree to keep this information confidential.

We may also share your information under the following circumstances:

To comply with legal obligations or respond to valid legal requests.
To protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that allow us to recognize your browser and capture certain information. You can choose to accept or decline cookies through your browser settings, but declining cookies may affect your experience on our website.

6. Your Rights
As a user, you have certain rights regarding your personal data, including:

Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we update or correct any inaccuracies in your information.
Deletion: You can request that we delete your personal data, subject to any legal obligations we may have to retain the information.
Opt-Out: You can opt-out of receiving marketing or promotional communications from us by following the unsubscribe instructions in the emails we send.
To exercise any of these rights, please contact us at info@grandtajbanquet.com.

7. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to our website. If you click on a link to another website, we encourage you to review their privacy policies. We are not responsible for the practices or content of third-party websites.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

THE GRAND TAJ BANQUET & CONVENTIONS
Vipul Trade Centre, Sohna-Gurgaon Road, Sector 48, Gurugram

Phone: +91 931 166 7791, 981 199 7227
Email: info@grandtajbanquet.com